Case Study: Radware

Providing Radware with a complete onshore extension of their QA Automation needs

radware case studyRadware is one of the world’s largest providers of application delivery and cyber security solutions for virtual, cloud and software defined data centers.

Their award-winning solutions portfolio delivers service level assurance for business-critical applications, while maximizing IT efficiency.

Radware solutions empower more than 10,000 enterprise and carrier customers worldwide to adapt to market challenges quickly, maintain business continuity and achieve maximum productivity while keeping costs down.

Their global presence includes offices in the Americas, Europe, Middle East, Africa and Asia Pacific regions.

Business Challenge

With an ever-growing customer base and expanding operations, Radware were already outsourcing many projects to its team in India.

However, Radware were looking to take their production efforts to the next level and were looking for an alternative to the often less effective offshore teams (largely due to different time zones, language, and culture).

Namely, Radware wanted to ensure it kept its product line to the high standards it was already known for locally in Israel, so were looking to partner with an onshore team in Israel who could provide a cost-effective solution for taking on QA automation projects.

Galil Software Solution

Radware looked at a number of outsourcing options, but quickly realized that Galil Software’s onshore solution, in terms of overhead, efficiency, and cost effectiveness, was the standout choice.

Galil Software commenced work with Radware in November 2011, and soon expanded from a very small team of 1 lead and 2 junior engineers, to a team of 19.

After initially starting out on a small part of Radware’s product line, Galil Software’s team has, in parallel with the Indian team, proven itself more than capable. As a result of their efforts, the Galil Software engineers have been entrusted with automation work on three main Radware products.

The Galil Software team have proven themselves time and again in delivering quality automation work for Radware, even winning company awards in recognition of their efforts and overall performance. The Galil team have also acquainted themselves with Radware technologies; after initially starting with J-System they have moved on to more open and innovative testing tools, such as Selenium.

The current team includes telecom veterans – and a number of dynamic, enthusiastic juniors – who graduated from the best Israeli universities and academic engineering programs.

Customer Benefits

The major advantage for Radware has been its ability to completely hand over responsibility for all of its QA Automation needs (Galil Software now handles almost 100% of Radware’s automation) to an onshore team who speak the same language and are in the same time zone.

Their automation operations – located in the Galil Software offices – are within one hour’s reach of their R&D headquarters, ensuring they benefit from all of Galil’s onshore experience and skills, including:

  • A quick rampup of automation services that has expanded to a team of 19 engineers over 4 years.
  • The Galil team works on the Radware network through the Galil offices, including IP phones routed via Radware, in addition to a lab in Nazareth dedicated to Radware and connected to their network. In short, Radware benefit from their own dedicated internal site located on Galil’s premises.
  • Galil Software has taken on almost 100% of Radware’s QA Automation needs.
  • Close proximity – just an hour away – ensures that even though the team is located at Galil Software’s site, Radware recognize the Galil team as a full onshore extension of their own QA and Dev teams. This helps Radware virtually eliminate any risks and hidden costs often associated with offshore providers.

Our collaboration with Galil Software has been ever expanding, largely due to the excellent work done by the team from Galil.  It’s no accident that this partnership has been going strong for 4 years – their professionalism and dedication to getting the job done has been impressive. So impressive, they’ve even collected a number of Radware awards!

Their excellent onsite work at the Galil offices also means we no longer have to worry about the additional costs that can mount up with offshore providers. We know what to expect; they speak the same language, are in the same time zone, and are just a phone call away if we need to talk (via the IP phones we route via Radware). It’s not hard to see why they are currently responsible for almost 100% of our automation needs.”

Gilad Hovav, ADC and Aw QA Director

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